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 | Publishing |
- At present, I'm using the Microsoft Office 2007 suite of products but have been using previous versions of this
software since its inception. I'm entirely capable of using the 2002 and 2003 versions and/or providing compatible
files. I have used Access to create simple databases and have employed Excel to create spreadsheets of varying
complexity (reports and charts), including the creation of macros to provide a minimum of automation. I can quickly
create a few graphics or an entire presentation, with any needed animation, using PowerPoint. And I can build a
process flow or network diagram quickly using Visio. Certainly, Word is the centerpiece of the suite and I have
proven that I can create documents that are easy to use and maintain. In a document of any significant formatting
complexity, I employ style sheets and when a file becomes just too large to manage, I create master file structures,
which can also allow multiple contributors to work on sections of a document concurrently. While I have never been
a project manager in title, I have used Project to maintain relatively simple project maps and build project templates.
I regularly use Acrobat to create small and large documents, with bookmarks, attachments, security, etc. While I am
least experienced using FrameMaker, I have used it to create and maintain single files as well as books.
| Online Help |
- I have used RoboHelp and West Wind HTML Help Builder to create HTML and .chm files for use with a variety of
applications.
| Web |
- I have used Dreamweaver and FrontPage to create web pages. In addition, I can modify the HTML and create style
sheets to further customize your web pages. I have also used Captivate to create training modules and product
demos.
| Graphics |
- I have used SnagIt to capture screen images and have enhanced graphics using PhotoShop.
| Project Collaboration and Source Control |
- I have created and maintained SharePoint and MediaWiki sites to provide a means for team collaboration, and I have
used several products to manage documents and files, including Documentum, PVCS and VSS.
| Operating Systems |
- As a computer operator, I managed and monitored systems using the MVS/JES2 and OS/400 operating systems. And I
have used TSO, CA-7/CA-11, NetView to edit files, manage jobs flows and respond to network problems. As a
technical writer, I have used Windows XP, Vista and 7.
| Effective Communications |
- Having worked my entire professional life in a variety of technical settings, I am a confident communicator when it
comes to the jargon and acronyms that fill the air. However, because I have degrees in philosophy and English
Literature, I can also identify with the everyday user.
My professional life is comprised of a number of IT roles and in each role, I have proven that I am capable and effective. In the
computer room, I maintained an orderly and professional environment and as a programmer, I provided my clients with usable
applications in quick order. As a technical writer for the last 10 years, I have successfully provided my clients with content that
is easy to use, accurate and comprehensive. And I have done this using tool sets that are sometimes limited by budgets or
policies. I am always willing to adapt to the circumstances. This includes working in a variety of industries, being a member of
project teams that are spread across geographies and interviewing subject matter experts who may not always be willing to
have their knowledge documented. I welcome the opportunity to continue to create content for both technical and
non-technical audiences, including online help, procedures, polices, standards, presentations, test scripts, proposals, user
guides and training and demonstration materials.